Morale among employees at Microsoft is circling the drain, as the company has been roiled by constant rounds of layoffs affecting thousands of workers.
Some say they've noticed a major culture shift this year, with many suffering from a constant fear of being sacked — or replaced by AI as the company embraces the tech.
Meanwhile, CEO Satya Nadella is facing immense pressure to stay relevant during the ongoing AI race, which could help explain the turbulence. While making major reductions in headcount, the company has committed to multibillion-dollar investments in AI, a major shift in priorities that could make it vulnerable.
As The Verge reports, the possibility of Microsoft being made obsolete as it races to keep up is something that keeps Nadella up at night.
During an employee-only town hall last week, the CEO said that he was "haunted" by the story of Digital Equipment Corporation, a computer company in the early 1970s that was swiftly made obsolete by the likes of IBM after it made significant strategic errors.
Nadella explained that "some of the people who contributed to Windows NT came from a DEC lab that was laid off," as quoted by The Verge, referring to a proprietary and era-defining operating system Microsoft released in 1993.
His comments invoke the frantic contemporary scramble to hire new AI talent, with companies willing to spend astronomical amounts of money to poach workers from their competitors.
The pressure on Microsoft to reinvent itself in the AI era is only growing. Last month, billionaire Elon Musk announced that his latest AI project was called "Macrohard," a tongue-in-cheek jab squarely aimed at the tech giant.
"In principle, given that software companies like Microsoft do not themselves manufacture any physical hardware, it should be possible to simulate them entirely with AI," Musk mused late last month.
While it remains to be seen how successful Musk's attempts to simulate products like Microsoft's Office suite using AI will turn out to be, Nadella said he's willing to cut his losses if a product were to ever be made redundant.
"All the categories that we may have even loved for 40 years may not matter," he told employees at the town hall. "Us as a company, us as leaders, knowing that we are really only going to be valuable going forward if we build what’s secular in terms of the expectation, instead of being in love with whatever we’ve built in the past."
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